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mercredi 30 mai 2012
Mark Pincus On Zynga’s Facebook Addiction: “We’ve Never Thought Of It In Terms Of Attachment (Or Detachment)”
Zynga CEO Mark Pincus took the stage today at D10,
and of course because Facebook is all people can talk about after its
IPO two weeks ago, he got asked and asked and asked again about Zynga’s
“attachment to Facebook.”
“Zynga is very tied to Facebook,” Kara Swisher brought up immediately, describing the two stocks as “tethered together.” Indeed, Zynga makes up 15% of Facebook’s revenue, and Facebook makes up most of Zynga’s.
“They’re really important not just to us.” Pincus said, “Facebook is providing a new part of [the ecosystem's] stack, there is now a social stack and an app stack.” Pincus went on to describe the social graph as “magical” but expressed concern at Facebook’s pace of innovation on mobile, “On the web they’ve been really important with regards to distribution.”
Pincus called out for more mobile discovery options, and referred to Android and iOS as platforms that held just as much importance for the future of Zynga. “Discovery and the return path to apps still needs innovation on mobile,” he emphasized.
In order to address the lack of a unified place to discover apps of mobile, Pincus brought up that Zynga had aspirations to become this platform, aiding third parties in the distribution of social games, an ambition that Swisher compared to that of Xbox Live. But it’s sort of tough to become a platform while you’re still addicted to another.
Because Pincus didn’t clearly address how its reliance on Facebook for its primary revenue was being dealt with strategically inside Zynga, The Verge’s Josh Topolsky asked the CEO again about Facebook during Q&A, “How are you going to get detached from Facebook?” Topolsky said, “What is your actual strategy for being a business on your own?”
“We’ve never thought in terms of attachment or detachment,” Pincus responded, “We have a 90 to 10m rule, which means that if a platform can bring us 10m DAUs in 90 days then we invest at scale. Facebook met that rule and Android and iOS have the potential, he said.
“I think of it like the evolution of TV.” Pincus explained. “People wanted to watch TV but our desire to watch TV wasn’t created by the networks, it was a relationship between us and content. People have a latent interest in playing independent of the platform and we are willing go anywhere.”
“Zynga is very tied to Facebook,” Kara Swisher brought up immediately, describing the two stocks as “tethered together.” Indeed, Zynga makes up 15% of Facebook’s revenue, and Facebook makes up most of Zynga’s.
“They’re really important not just to us.” Pincus said, “Facebook is providing a new part of [the ecosystem's] stack, there is now a social stack and an app stack.” Pincus went on to describe the social graph as “magical” but expressed concern at Facebook’s pace of innovation on mobile, “On the web they’ve been really important with regards to distribution.”
Pincus called out for more mobile discovery options, and referred to Android and iOS as platforms that held just as much importance for the future of Zynga. “Discovery and the return path to apps still needs innovation on mobile,” he emphasized.
In order to address the lack of a unified place to discover apps of mobile, Pincus brought up that Zynga had aspirations to become this platform, aiding third parties in the distribution of social games, an ambition that Swisher compared to that of Xbox Live. But it’s sort of tough to become a platform while you’re still addicted to another.
Because Pincus didn’t clearly address how its reliance on Facebook for its primary revenue was being dealt with strategically inside Zynga, The Verge’s Josh Topolsky asked the CEO again about Facebook during Q&A, “How are you going to get detached from Facebook?” Topolsky said, “What is your actual strategy for being a business on your own?”
“We’ve never thought in terms of attachment or detachment,” Pincus responded, “We have a 90 to 10m rule, which means that if a platform can bring us 10m DAUs in 90 days then we invest at scale. Facebook met that rule and Android and iOS have the potential, he said.
“I think of it like the evolution of TV.” Pincus explained. “People wanted to watch TV but our desire to watch TV wasn’t created by the networks, it was a relationship between us and content. People have a latent interest in playing independent of the platform and we are willing go anywhere.”
11:13 by Robert dawne · 0
How Stan Lee Became a Social Media Superhero "EXCLUSIVE"
by
Sam Laird
Excelsior! At 89 years-old, comic book legend Stan Lee shows no signs of slowing down. In fact, the creative force behind iconic Marvel characters, including Spiderman, Iron Man and the Incredible Hulk, is more digitally connected than many whippersnappers half his age.
Lee will launch his own comic convention — Stan Lee’s Comikaze, Presented by POW! Entertainment — in September. The event is partnering with the location-based social engagement app Buzzmob to provide exclusive content to fans at the show, as well as connect those unable to attend.
Mashable recently sat down via Skype video chat with the Generalissimo himself, as well as with Comikaze CEO Regina Carpinelli. We talked comics, tech and social media — areas in which Lee also excels.
On Twitter, he’s amassed about 280,000 followers and tweets regularly from his home and office computers. (“I wear out a keyboard a week,” says @therealstanlee. “That’s how hard I hit them!”) He also just launched a new YouTube channel, Stan Lee’s World of Heroes.
Buzzmob, meanwhile, will give Comikaze a sophisticated level of social and mobile interaction. The app functions as a mini-social network for fans in attendance, letting them see who else is nearby and what else is going on at the convention, while simultaneously allowing Lee and other organizers to send out timely contests and notifications. But that’s not all — comic book fans who can’t make it to Los Angeles for the show can check in for a digital experience.
“It doesn’t matter if you live in Cambodia or Temecula,” says Carpinelli. “We want everyone to be a part of the show.”
Read on to see why Lee and Carpinelli partnered up for Comikaze, how Lee practically invented social media (you’ll be surprised), and his thoughts on how technology has changed the world of comic books. Also, stay tuned for one more upcoming treat — the entire Skype conversation in video form.
So what’s your first convention going to be like?
Lee: It’s going to be fan-tastic! I’ve always wanted to have my expo, my own comic con. But that’s not my business — I don’t know how to run them. Then I met Regina! She said, ‘Stan, how would you like to be a part of Comikaze?’ I had been to the first Comikaze, and it was wonderful! So I said, ‘By all means.’ Not only am I part of it, she put my name in front! It’s now Stan Lee’s Comikaze.
I’m real excited about this — it’s going to be a fan convention. The fans are everything, they’re going to be thrilled, they’re going to see new things they haven’t seen before. It’s going to just be the most fun convention there has ever been.
Carpinelli: And tickets are only $15! It’s jam-packed with amazing guests. Stan invited Todd McFarlane, and Elvira’s coming and doing all kinds of interactive content…
Lee: The Mistress of the Dark!
Carpinelli: We’re all about our fans and doing something awesome for our community. Eventually we’re going to take over the world.
Lee: Why haven’t we already?
What’s Buzzmob’s social integration going to bring to the table? How’s that going to help Comikaze?
Lee: We’re going to accommodate all the people who can’t make it, and we’re going to be in touch with them on the web! We’re going to have all sorts of things on the web for people to participate. I’m going to let Regina talk about it because, for one thing, she’s prettier than than I am, and my throat is getting hoarse.
There are also two websites you want to go on. One is ComikazeExpo.com. Then Stan has an amazing site called TheRealStanLee.com. Stan is such a tastemaker, and he’s always at the front of technology.
Lee: No, no — she didn’t say I’m wearing a pacemaker. I am a pacemaker!
Carpinelli: A tastemaker!
Lee: Oh — a tastemaker. Okay. Well, I’m a pacemaker, also.
That seems like a pretty cutting edge approach for a comic convention. Why did you guys feel like it was so important to introduce that mobile, social element?
Carpinelli: Keeping up with technology is really important. Anyone can have a regular convention. We want to change how conventions are made.
Lee: We want to change how the world goes on! See, we can’t bear the thought of one human being missing out on all this wonderment. That’s why, through Buzzmob, if we can contact everyone in the world through the web and let them be part of all these great things we’re doing, its almost as if we’re performing a great public service, you see.
I think we shouldn’t have to pay taxes, because what we do is for the good of all mankind. I’d say more, but I’m getting all choked up emotionally.
Carpinelli: I keep trying to get Stan to run for president.
Lee: How about King of the World? President seems so local.
Was it easy or hard for you to get into Twitter, and why do you keep up with it so diligently? Not every 89-year-old man is doing that.
Lee: I always try to be out there somehow. One of my big fears is that somebody anywhere in the world might forget me, and I must never let that happen.
Twitter was easy to get into. When I was doing the comics, I had a column called “Stan’s Soapbox” that ran every issue of every book, and I would just talk about anything I felt like — of course, I made it incredibly entertaining and knowledgable for the readers. But Twitter is the same thing.
Twitter’s only the beginning of your social media expertise, though. What’s up with your new YouTube channel, Stan Lee’s World of Heroes?
Carpinelli: What is going on is they have all these fantastic, fabulous shows. There’s Stan’s Rants, where Stan complains about things — and it’s amazing. There’s Cocktails With Stan, where he sits with Jenna Busch, and they have drinks and interview these amazing people.
Lee: But we never drink too much! For our younger viewers out there, one sip and that’s all we have.
Carpinelli: There’s also an awesome show called Adrianne Curry’s Super Fans. She’s this beautiful model, reality show host — and huge, giant nerd. You can send in your videos and tell Adrianne how nerdy you are and why you are the biggest super fan, then she shows up at your house and looks at all your nerd stuff.
Lee: Somehow I feel like the conversation is never as interesting when it’s not about me.
Carpinelli: Elvira also launched an interactive web series with us, called Elvira’s Horror Hunt. Amateur filmmakers can send in their horror films. The winner gets flown out to L.A. and gets a screening of their movie with a red carpet premier at the Vista Theatre. The next day, they’ll be a guest at Stan Lee’s Comikaze.
Lee: I hope everyone is taking copious notes. There may be an exam!
Here’s a question from our reader, wdeg: “You’ve had an incredible career and could easily be kicking back on an island somewhere enjoying the fruits of your labor. So, why aren’t you retired? What keeps you getting up motivated every morning?”
Carpinelli: Stan’s a giver.
Lee: That’s right. And I love the fans and want them to know I’m always there for them. See, most guys say, ‘I can’t wait to retire so I can do what I really want to do’ — play golf and so forth. But I’m already doing what I really want to do! Please don’t make me have to spend time on the golf course. That would be like a prison sentence!
This one’s from another Mashable reader and fan of yours, Manny Redruello: “If Twitter and social media had been around during the early stages of your career, how do you think you would have used it then?”
Lee: Well, I didn’t have Twitter, but I had my column and we had letters pages in the comic books, where readers would write letters. You know the reason I wear glasses now? Because I strained my eyes! I read every damn letter and answered as many as I could. I was writing to them and they were writing to me, and it felt like I had a million friends all over. So that was my Twitter in those days.
And I never thought of them as fans — they were friends. Everyone who writes to us and tweets to us now — these are friends of ours, and you’ve got to be good to your friends. You can’t be on the golf course when your friends need you.
Carpinelli: It’s amazing to see how gracious he is to his fans, and how they respond. I’ve seen people cry when they meet him. It’s fantastic.
Lee: You notice when people say nice things like that, I never interrupt? I let her talk and talk. About people crying to meet me, though — I hope that isn’t taken the wrong way.
Carpinelli: They’re tears of joy!
Lee: When it comes to stories, no change at all. We could write a good story today that was like an old story — there’s no difference. But some of the comic books have a whole new look now — they look like beautifully illustrated tablets. They look like paintings, rather than just regular comic book drawings, and it’s the addition of the computer coloring and computer lettering.
There are some purists who feel that we ought to go back to the old comics, that they were more like real comics. But everything changes. Everything advances. To me, most of the changes are improvements. We can’t live in a way where we say, ‘I like the old stuff better!’
It’s impossible to go back to yesterday — you have to keep moving along with today and tomorrow. To me, what makes the arts so much fun is that they keep changing with the times….Hey, that was a great speech!
Thumbnail image courtesy Gage Skidmore, Flickr.
Excelsior! At 89 years-old, comic book legend Stan Lee shows no signs of slowing down. In fact, the creative force behind iconic Marvel characters, including Spiderman, Iron Man and the Incredible Hulk, is more digitally connected than many whippersnappers half his age.
Lee will launch his own comic convention — Stan Lee’s Comikaze, Presented by POW! Entertainment — in September. The event is partnering with the location-based social engagement app Buzzmob to provide exclusive content to fans at the show, as well as connect those unable to attend.
Mashable recently sat down via Skype video chat with the Generalissimo himself, as well as with Comikaze CEO Regina Carpinelli. We talked comics, tech and social media — areas in which Lee also excels.
On Twitter, he’s amassed about 280,000 followers and tweets regularly from his home and office computers. (“I wear out a keyboard a week,” says @therealstanlee. “That’s how hard I hit them!”) He also just launched a new YouTube channel, Stan Lee’s World of Heroes.
Buzzmob, meanwhile, will give Comikaze a sophisticated level of social and mobile interaction. The app functions as a mini-social network for fans in attendance, letting them see who else is nearby and what else is going on at the convention, while simultaneously allowing Lee and other organizers to send out timely contests and notifications. But that’s not all — comic book fans who can’t make it to Los Angeles for the show can check in for a digital experience.
“It doesn’t matter if you live in Cambodia or Temecula,” says Carpinelli. “We want everyone to be a part of the show.”
Read on to see why Lee and Carpinelli partnered up for Comikaze, how Lee practically invented social media (you’ll be surprised), and his thoughts on how technology has changed the world of comic books. Also, stay tuned for one more upcoming treat — the entire Skype conversation in video form.
Q&A With Stan Lee
So what’s your first convention going to be like?
Lee: It’s going to be fan-tastic! I’ve always wanted to have my expo, my own comic con. But that’s not my business — I don’t know how to run them. Then I met Regina! She said, ‘Stan, how would you like to be a part of Comikaze?’ I had been to the first Comikaze, and it was wonderful! So I said, ‘By all means.’ Not only am I part of it, she put my name in front! It’s now Stan Lee’s Comikaze.
I’m real excited about this — it’s going to be a fan convention. The fans are everything, they’re going to be thrilled, they’re going to see new things they haven’t seen before. It’s going to just be the most fun convention there has ever been.
Carpinelli: And tickets are only $15! It’s jam-packed with amazing guests. Stan invited Todd McFarlane, and Elvira’s coming and doing all kinds of interactive content…
Lee: The Mistress of the Dark!
Carpinelli: We’re all about our fans and doing something awesome for our community. Eventually we’re going to take over the world.
Lee: Why haven’t we already?
What’s Buzzmob’s social integration going to bring to the table? How’s that going to help Comikaze?
Lee: We’re going to accommodate all the people who can’t make it, and we’re going to be in touch with them on the web! We’re going to have all sorts of things on the web for people to participate. I’m going to let Regina talk about it because, for one thing, she’s prettier than than I am, and my throat is getting hoarse.
“Keeping
up with technology is really important. Anyone can have a regular
convention. We want to change how conventions are made.”
Carpinelli: If you’re at the show as an attendee and
you log in, you get exclusive content: downloads, contests with magical
gifts and prizes. If you’re in a panel room, but there’s something else
going on, you could still be following that on your phone. But the
greatest thing is, if you can’t be at the show because you live far
away, you can still log in and get special stuff and see videos and
photos. It’s just like being at the show — but on your phone. There are also two websites you want to go on. One is ComikazeExpo.com. Then Stan has an amazing site called TheRealStanLee.com. Stan is such a tastemaker, and he’s always at the front of technology.
Lee: No, no — she didn’t say I’m wearing a pacemaker. I am a pacemaker!
Carpinelli: A tastemaker!
Lee: Oh — a tastemaker. Okay. Well, I’m a pacemaker, also.
That seems like a pretty cutting edge approach for a comic convention. Why did you guys feel like it was so important to introduce that mobile, social element?
Carpinelli: Keeping up with technology is really important. Anyone can have a regular convention. We want to change how conventions are made.
Lee: We want to change how the world goes on! See, we can’t bear the thought of one human being missing out on all this wonderment. That’s why, through Buzzmob, if we can contact everyone in the world through the web and let them be part of all these great things we’re doing, its almost as if we’re performing a great public service, you see.
I think we shouldn’t have to pay taxes, because what we do is for the good of all mankind. I’d say more, but I’m getting all choked up emotionally.
Carpinelli: I keep trying to get Stan to run for president.
Lee: How about King of the World? President seems so local.
Was it easy or hard for you to get into Twitter, and why do you keep up with it so diligently? Not every 89-year-old man is doing that.
Lee: I always try to be out there somehow. One of my big fears is that somebody anywhere in the world might forget me, and I must never let that happen.
Twitter was easy to get into. When I was doing the comics, I had a column called “Stan’s Soapbox” that ran every issue of every book, and I would just talk about anything I felt like — of course, I made it incredibly entertaining and knowledgable for the readers. But Twitter is the same thing.
Twitter’s only the beginning of your social media expertise, though. What’s up with your new YouTube channel, Stan Lee’s World of Heroes?
Carpinelli: What is going on is they have all these fantastic, fabulous shows. There’s Stan’s Rants, where Stan complains about things — and it’s amazing. There’s Cocktails With Stan, where he sits with Jenna Busch, and they have drinks and interview these amazing people.
Lee: But we never drink too much! For our younger viewers out there, one sip and that’s all we have.
Carpinelli: There’s also an awesome show called Adrianne Curry’s Super Fans. She’s this beautiful model, reality show host — and huge, giant nerd. You can send in your videos and tell Adrianne how nerdy you are and why you are the biggest super fan, then she shows up at your house and looks at all your nerd stuff.
Lee: Somehow I feel like the conversation is never as interesting when it’s not about me.
Carpinelli: Elvira also launched an interactive web series with us, called Elvira’s Horror Hunt. Amateur filmmakers can send in their horror films. The winner gets flown out to L.A. and gets a screening of their movie with a red carpet premier at the Vista Theatre. The next day, they’ll be a guest at Stan Lee’s Comikaze.
Lee: I hope everyone is taking copious notes. There may be an exam!
Here’s a question from our reader, wdeg: “You’ve had an incredible career and could easily be kicking back on an island somewhere enjoying the fruits of your labor. So, why aren’t you retired? What keeps you getting up motivated every morning?”
“Most
guys say, ‘I can’t wait to retire so I can do what I really want to do’
— play golf and so forth. But I’m already doing what I really want to
do!”
Lee: I wouldn’t dare retire, because when I think of
all the enjoyment that I bring to people out there, I know I couldn’t
deprive them. It wouldn’t be fair for me to not let them enjoy me as
much as humanly possible. Carpinelli: Stan’s a giver.
Lee: That’s right. And I love the fans and want them to know I’m always there for them. See, most guys say, ‘I can’t wait to retire so I can do what I really want to do’ — play golf and so forth. But I’m already doing what I really want to do! Please don’t make me have to spend time on the golf course. That would be like a prison sentence!
This one’s from another Mashable reader and fan of yours, Manny Redruello: “If Twitter and social media had been around during the early stages of your career, how do you think you would have used it then?”
Lee: Well, I didn’t have Twitter, but I had my column and we had letters pages in the comic books, where readers would write letters. You know the reason I wear glasses now? Because I strained my eyes! I read every damn letter and answered as many as I could. I was writing to them and they were writing to me, and it felt like I had a million friends all over. So that was my Twitter in those days.
And I never thought of them as fans — they were friends. Everyone who writes to us and tweets to us now — these are friends of ours, and you’ve got to be good to your friends. You can’t be on the golf course when your friends need you.
Carpinelli: It’s amazing to see how gracious he is to his fans, and how they respond. I’ve seen people cry when they meet him. It’s fantastic.
Lee: You notice when people say nice things like that, I never interrupt? I let her talk and talk. About people crying to meet me, though — I hope that isn’t taken the wrong way.
Carpinelli: They’re tears of joy!
“Everything
changes. Everything advances. To me, most of the changes are
improvements. We can’t live in a way where we say, ‘I like the old stuff
better!’”
A number of readers had questions along these lines: How have
you seen technology change comic books over the past couple decades,
and do you think it’s been good for the industry?Lee: When it comes to stories, no change at all. We could write a good story today that was like an old story — there’s no difference. But some of the comic books have a whole new look now — they look like beautifully illustrated tablets. They look like paintings, rather than just regular comic book drawings, and it’s the addition of the computer coloring and computer lettering.
There are some purists who feel that we ought to go back to the old comics, that they were more like real comics. But everything changes. Everything advances. To me, most of the changes are improvements. We can’t live in a way where we say, ‘I like the old stuff better!’
It’s impossible to go back to yesterday — you have to keep moving along with today and tomorrow. To me, what makes the arts so much fun is that they keep changing with the times….Hey, that was a great speech!
Thumbnail image courtesy Gage Skidmore, Flickr.
10:10 by Robert dawne · 1
Pepsi to Provide Free Music Downloads on "Twitter"
Pepsi will begin curating new music for fans on Twitter through a year-long partnership with the messaging platform, both companies announced Wednesday.
The “Live for Now Music” initiative is an extension of Pepsi’s recently launched “Live for Now” global campaign, will offer free music downloads, music videos and a series of pop-up concerts this summer and fall. Every Wednesday for the next 52 weeks, Pepsi will offer videos providing an overview of the artists, music and music news trending on Twitter that week.
In addition, @pepsi will offer free downloads from the Amazon MP3 store for fans who follow the brand on Twitter and use the hashtag #PepsiMusicNOW in their tweets. The brand will also use Twitter to announce pop-up concerts, which it will offer on-demand afterward for fans who want to watch it later.
The deal comes about two weeks after Twitter announced another long-term deal with ESPN to create custom ad programs around major sporting events. Twitter, which makes most of its money from advertising, is poised to post ad revenues of $259.9 million this year, according to eMarketer.
For Pepsi, the deal is a social media twist on a promotion it has run before: In 2004, the brand rolled out an ad scored by Green Day’s rendition of “I Fought the Law” that announced 100 million free downloads via iTunes.
The “Live for Now Music” initiative is an extension of Pepsi’s recently launched “Live for Now” global campaign, will offer free music downloads, music videos and a series of pop-up concerts this summer and fall. Every Wednesday for the next 52 weeks, Pepsi will offer videos providing an overview of the artists, music and music news trending on Twitter that week.
In addition, @pepsi will offer free downloads from the Amazon MP3 store for fans who follow the brand on Twitter and use the hashtag #PepsiMusicNOW in their tweets. The brand will also use Twitter to announce pop-up concerts, which it will offer on-demand afterward for fans who want to watch it later.
The deal comes about two weeks after Twitter announced another long-term deal with ESPN to create custom ad programs around major sporting events. Twitter, which makes most of its money from advertising, is poised to post ad revenues of $259.9 million this year, according to eMarketer.
09:59 by Robert dawne · 1
dimanche 6 mai 2012
What’s America’s Most Engaging Social Network? You’ll Be Surprised
Try to guess America’s most engaging social network. Facebook? Wrong. Twitter? Wrong. Pinterest? Wrong again. According to comScore‘s
most recent social networking data, from the month of March, the San
Francisco based site Tagged engages users like no other service. It was
the only site to finish in the top two in both of comScore’s engagement
metrics.
Tagged users visited an average of 18 times each during March according to ComScore, second only to Facebook’s average of 36 visits per vistor. And each time a Tagged user visited the site, he or she stuck around for 12.1 minutes — which trailed only Tumblr (14.7 minutes) and beat out Facebook (10.9 minutes).
Tagged co-founder and CEO Greg Tseng says he’s happy about ComScore’s March data, but that his company has been among America’s most engaging social networks for about a year now. The secret to Tagged’s success? A pivot Tseng and co-founder Johann Schleier-Smith made around the beginning of 2008.
The longtime friends started Tagged in 2004, at the time angling it to be a Facebook-like social network for high schoolers. Eventually, however, Facebook expanded beyond a closed college network and allowed anyone over the age of 12 to join.
“We took a hard look and decided we weren’t going to win,” Tseng says. “But we had found out a lot of our users were actually using Tagged to meet new people, so that led us to pivot into a new space called ‘social discovery,’ where people use sites to make new social relationships.”
As opposed to sites like Facebook, where people primarily organize and maintain relationships established offline, Tagged functions mostly as a portal to meet new people online for romance or simply friendship. The site’s algorithms encourage users to connect based on shared interests, tastes and hobbies.
Tseng says Tagged’s 10 million core monthly active users form an average of 100 million new connections per month. The site has been profitable since 2008, and over the past year tripled its staff to a current count of more than 170.
With social discovery as a whole seen by many to be a rising tide, Tseng believes Tagged’s success will continue to grow.
“If I look out at the next five or 10 years, I really see social discovery as big as social networking — in some sense I think you can think of social discovery as the engine for social networking,” he says, referencing Dunbar’s number, which theorizes that humans can maintain an average of 150 connections at a time.
“Facebook is the place where you maintain your current 150,” he says. “And Tagged will be the place where you refresh that 150.”
Do you think social discovery is the next big thing? Let us know in the comments.
Tagged users visited an average of 18 times each during March according to ComScore, second only to Facebook’s average of 36 visits per vistor. And each time a Tagged user visited the site, he or she stuck around for 12.1 minutes — which trailed only Tumblr (14.7 minutes) and beat out Facebook (10.9 minutes).
Tagged co-founder and CEO Greg Tseng says he’s happy about ComScore’s March data, but that his company has been among America’s most engaging social networks for about a year now. The secret to Tagged’s success? A pivot Tseng and co-founder Johann Schleier-Smith made around the beginning of 2008.
The longtime friends started Tagged in 2004, at the time angling it to be a Facebook-like social network for high schoolers. Eventually, however, Facebook expanded beyond a closed college network and allowed anyone over the age of 12 to join.
“We took a hard look and decided we weren’t going to win,” Tseng says. “But we had found out a lot of our users were actually using Tagged to meet new people, so that led us to pivot into a new space called ‘social discovery,’ where people use sites to make new social relationships.”
As opposed to sites like Facebook, where people primarily organize and maintain relationships established offline, Tagged functions mostly as a portal to meet new people online for romance or simply friendship. The site’s algorithms encourage users to connect based on shared interests, tastes and hobbies.
Tseng says Tagged’s 10 million core monthly active users form an average of 100 million new connections per month. The site has been profitable since 2008, and over the past year tripled its staff to a current count of more than 170.
With social discovery as a whole seen by many to be a rising tide, Tseng believes Tagged’s success will continue to grow.
“If I look out at the next five or 10 years, I really see social discovery as big as social networking — in some sense I think you can think of social discovery as the engine for social networking,” he says, referencing Dunbar’s number, which theorizes that humans can maintain an average of 150 connections at a time.
“Facebook is the place where you maintain your current 150,” he says. “And Tagged will be the place where you refresh that 150.”
Do you think social discovery is the next big thing? Let us know in the comments.
10:09 by Robert dawne · 0
What’s America’s Most Engaging Social Network? You’ll Be Surprised
Try to guess America’s most engaging social network. Facebook? Wrong. Twitter? Wrong. Pinterest? Wrong again. According to comScore‘s
most recent social networking data, from the month of March, the San
Francisco based site Tagged engages users like no other service. It was
the only site to finish in the top two in both of comScore’s engagement
metrics.
Tagged users visited an average of 18 times each during March according to ComScore, second only to Facebook’s average of 36 visits per vistor. And each time a Tagged user visited the site, he or she stuck around for 12.1 minutes — which trailed only Tumblr (14.7 minutes) and beat out Facebook (10.9 minutes).
Tagged co-founder and CEO Greg Tseng says he’s happy about ComScore’s March data, but that his company has been among America’s most engaging social networks for about a year now. The secret to Tagged’s success? A pivot Tseng and co-founder Johann Schleier-Smith made around the beginning of 2008.
The longtime friends started Tagged in 2004, at the time angling it to be a Facebook-like social network for high schoolers. Eventually, however, Facebook expanded beyond a closed college network and allowed anyone over the age of 12 to join.
“We took a hard look and decided we weren’t going to win,” Tseng says. “But we had found out a lot of our users were actually using Tagged to meet new people, so that led us to pivot into a new space called ‘social discovery,’ where people use sites to make new social relationships.”
As opposed to sites like Facebook, where people primarily organize and maintain relationships established offline, Tagged functions mostly as a portal to meet new people online for romance or simply friendship. The site’s algorithms encourage users to connect based on shared interests, tastes and hobbies.
Tseng says Tagged’s 10 million core monthly active users form an average of 100 million new connections per month. The site has been profitable since 2008, and over the past year tripled its staff to a current count of more than 170.
With social discovery as a whole seen by many to be a rising tide, Tseng believes Tagged’s success will continue to grow.
“If I look out at the next five or 10 years, I really see social discovery as big as social networking — in some sense I think you can think of social discovery as the engine for social networking,” he says, referencing Dunbar’s number, which theorizes that humans can maintain an average of 150 connections at a time.
“Facebook is the place where you maintain your current 150,” he says. “And Tagged will be the place where you refresh that 150.”
Do you think social discovery is the next big thing? Let us know in the comments.
Tagged users visited an average of 18 times each during March according to ComScore, second only to Facebook’s average of 36 visits per vistor. And each time a Tagged user visited the site, he or she stuck around for 12.1 minutes — which trailed only Tumblr (14.7 minutes) and beat out Facebook (10.9 minutes).
Tagged co-founder and CEO Greg Tseng says he’s happy about ComScore’s March data, but that his company has been among America’s most engaging social networks for about a year now. The secret to Tagged’s success? A pivot Tseng and co-founder Johann Schleier-Smith made around the beginning of 2008.
The longtime friends started Tagged in 2004, at the time angling it to be a Facebook-like social network for high schoolers. Eventually, however, Facebook expanded beyond a closed college network and allowed anyone over the age of 12 to join.
“We took a hard look and decided we weren’t going to win,” Tseng says. “But we had found out a lot of our users were actually using Tagged to meet new people, so that led us to pivot into a new space called ‘social discovery,’ where people use sites to make new social relationships.”
As opposed to sites like Facebook, where people primarily organize and maintain relationships established offline, Tagged functions mostly as a portal to meet new people online for romance or simply friendship. The site’s algorithms encourage users to connect based on shared interests, tastes and hobbies.
Tseng says Tagged’s 10 million core monthly active users form an average of 100 million new connections per month. The site has been profitable since 2008, and over the past year tripled its staff to a current count of more than 170.
With social discovery as a whole seen by many to be a rising tide, Tseng believes Tagged’s success will continue to grow.
“If I look out at the next five or 10 years, I really see social discovery as big as social networking — in some sense I think you can think of social discovery as the engine for social networking,” he says, referencing Dunbar’s number, which theorizes that humans can maintain an average of 150 connections at a time.
“Facebook is the place where you maintain your current 150,” he says. “And Tagged will be the place where you refresh that 150.”
Do you think social discovery is the next big thing? Let us know in the comments.
09:45 by Robert dawne · 0
mercredi 2 mai 2012
8 Ways to Cultivate Serendipity in Business and Life
When Facebook acquired Instagram for an unprecedented $1 billion
three weeks ago, many pundits chalked it up to luck. Two individuals,
though, saw it differently.
Thor Muller and Lane Becker, co-founders of Get Satisfaction, the community platform that lets companies participate in an ongoing online conversation with their customers, saw it as not just dumb luck, but rather a series of strategic moves on the part of Instagram leadership that led to the historic acquisition.
Muller and Becker have published a new book called Get Lucky, which outlines the skills and elements we need to begin cultivating luck.
"Luck is a fundamental part of how the world works," according to Muller and Becker. "Open any history book and you’ll find stories of curious people looking for one thing and finding another."
The Search for Luck
When asked about the secret of Google’s meteoric rise, company co-founder Sergey Brin replied that "The number-one factor that contributed to our success was luck." Muller and Becker maintain that Brin wasn’t saying this to dismiss his accomplishments. Instead he was arguing that it requires more to happen than any one person can fully take credit for in order for something to succeed with the scale and speed that Google did.
"What Brin can take credit for," they say, "is being open to serendipity, and being willing to use it to his advantage." They add that Brin combined a passion for his work, a commitment to his organization’s purpose and a willingness to do whatever it takes to find the best way to put those qualities to work in the world.
Planned Serendipity Explained
Those qualities are all part of the skills of what Muller and Becker term "planned serendipity." Muller and Becker believe that planned serendipity is the only way to succeed in our fast-changing world, where so many things are out of our control.
"Accidents happen," they say. "There’s nothing mystical about them—but it’s our practical ability to take advantage of the best accidents that transforms these from forgettable moments into incredible opportunities. This is the essence of planned serendipity, the kind of luck you make for yourself."
That's good news, since most of us have at one time or another envied a competitor who seems to win by sheer good fortune while we keep working tirelessly without ever realizing that sudden overnight success.
The real question is, how can we introduce serendipity into business and life and put it to work? Muller and Becker offer these eight suggestions:
But how do you begin creating a life and workspace open to serendipity?
"Break out of your routine!" they implore. "Routine is the enemy of serendipity."
Muller and Becker add that to take advantage of unexpected surprises, you have to put yourself in a position to encounter the unexpected. This is what they call "the essence of motion," putting yourself in unfamiliar situations, but within familiar environments, to engage with previously unfamiliar people and ideas that are connected to your job, your projects or your interests.
As a practical example of how anyone working away at a job might do this, the authors offer the following advice.
"Visit a different department inside your company. Attend a conference in an area related to your job, or even pick a different place to sit for lunch in the cafeteria each day."
"Here’s a little secret," they add. "No one succeeds without an assist from the unexpected. But every successful person on this planet employs the skills of planned serendipity."
How do you change up your routine? Have you had a stroke of good luck happen lately?
Thor Muller and Lane Becker, co-founders of Get Satisfaction, the community platform that lets companies participate in an ongoing online conversation with their customers, saw it as not just dumb luck, but rather a series of strategic moves on the part of Instagram leadership that led to the historic acquisition.
Muller and Becker have published a new book called Get Lucky, which outlines the skills and elements we need to begin cultivating luck.
"Luck is a fundamental part of how the world works," according to Muller and Becker. "Open any history book and you’ll find stories of curious people looking for one thing and finding another."
The Search for Luck
When asked about the secret of Google’s meteoric rise, company co-founder Sergey Brin replied that "The number-one factor that contributed to our success was luck." Muller and Becker maintain that Brin wasn’t saying this to dismiss his accomplishments. Instead he was arguing that it requires more to happen than any one person can fully take credit for in order for something to succeed with the scale and speed that Google did.
"What Brin can take credit for," they say, "is being open to serendipity, and being willing to use it to his advantage." They add that Brin combined a passion for his work, a commitment to his organization’s purpose and a willingness to do whatever it takes to find the best way to put those qualities to work in the world.
Planned Serendipity Explained
Those qualities are all part of the skills of what Muller and Becker term "planned serendipity." Muller and Becker believe that planned serendipity is the only way to succeed in our fast-changing world, where so many things are out of our control.
"Accidents happen," they say. "There’s nothing mystical about them—but it’s our practical ability to take advantage of the best accidents that transforms these from forgettable moments into incredible opportunities. This is the essence of planned serendipity, the kind of luck you make for yourself."
That's good news, since most of us have at one time or another envied a competitor who seems to win by sheer good fortune while we keep working tirelessly without ever realizing that sudden overnight success.
The real question is, how can we introduce serendipity into business and life and put it to work? Muller and Becker offer these eight suggestions:
- Motion. Maximize physical and conceptual movement in your workspace.
- Preparation. Focus on breeding and feeding obsessive curiosity.
- Divergence. Minimize fixed plans and goals to allow for changing circumstances.
- Commitment. Choose from all your options the right ones to focus on.
- Activation. Create new activities to open up your awareness of all the possibilities.
- Connection. Optimize the number and quality of connections with others.
- Permeability. Replace the rigid walls most organizations put up to keep themselves separate from other people and organizations with an open exchange of information.
- Attraction. Project your purpose out into the world to draw the best and most valuable events, people, ideas and opportunities toward you.
But how do you begin creating a life and workspace open to serendipity?
"Break out of your routine!" they implore. "Routine is the enemy of serendipity."
Muller and Becker add that to take advantage of unexpected surprises, you have to put yourself in a position to encounter the unexpected. This is what they call "the essence of motion," putting yourself in unfamiliar situations, but within familiar environments, to engage with previously unfamiliar people and ideas that are connected to your job, your projects or your interests.
As a practical example of how anyone working away at a job might do this, the authors offer the following advice.
"Visit a different department inside your company. Attend a conference in an area related to your job, or even pick a different place to sit for lunch in the cafeteria each day."
"Here’s a little secret," they add. "No one succeeds without an assist from the unexpected. But every successful person on this planet employs the skills of planned serendipity."
How do you change up your routine? Have you had a stroke of good luck happen lately?
12:43 by Robert dawne · 0
samedi 28 avril 2012
How to Maximize Your Facebook Engagement
If you have a Facebook page, you likely know how important it is to get likes and comments. Without those, your EdgeRank
suffers, and your posts are seen by fewer fans in the future. Facebook
has already admitted that the average Facebook page only reaches about
17% of its fans. Since less than 1 to 2% of fans go back to your page,
EdgeRank and newsfeed visibility are critical.
When you get a new fan, you have the opportunity to keep them engaged. If you don’t, they’ll simply stop reading your posts. Here are some of the things you should keep in mind as you determine how best to engage your Facebook customers.
You need to maximize likes and comments to be visible to fans. Part of getting better engagement results is knowing which days of the week your fans are most and least responsive. This is different for every company and industry. Knowing the best day of the week for all Facebook pages won’t help you with your brand. So even if the best overall day is Tuesday, your company’s best day might be Sunday. For example, recent research indicated that the most responsive day for high-fashion brand pages is Wednesday, while the most responsive day for outdoor clothing brand pages is Thursday. Why should brands care? Well, even if you post every day, your greatest focus should go to those days when followers are most responsive. So, if your best day is on the weekend, make sure you have that covered.
It also turns out that the best days of the week to post on Facebook are not always the same days brands create the most posts. Sometimes it’s a Sunday, and maybe no one is working. It appears that the amount a brand posts is not based on their most responsive days, but perhaps just on convenience or coincidence.
When you compare individual companies, you see that the days they do the most posts are not the same days that they get the most likes and comments per post. For example, see the following charts: Here is when Chanel posts the most (average posts per day over 90 days):
Chanel’s fans are most responsive on Saturdays, but it’s their
second-to-least posted on day of the week. Most likely, their social
media person isn’t working that day, and they’re not scheduling posts
for that day. Without realizing it, they’re missing out on a lot of
likes and comments, which of course hurts their Edgerank and lowers
their fan page’s post visibility.
This highlights that you shouldn’t post most when it’s convenient for you, but when your fans are most responsive.
If you want to figure out this data for your page, here are the steps:
If one of your competitors is doing a much better job at getting likes and comments, you might want to follow their lead. It could be, in part, the days of the week they post, and also the type and quality of content.
When you get a new fan, you have the opportunity to keep them engaged. If you don’t, they’ll simply stop reading your posts. Here are some of the things you should keep in mind as you determine how best to engage your Facebook customers.
Which Days are Your Fans Most Responsive?
You need to maximize likes and comments to be visible to fans. Part of getting better engagement results is knowing which days of the week your fans are most and least responsive. This is different for every company and industry. Knowing the best day of the week for all Facebook pages won’t help you with your brand. So even if the best overall day is Tuesday, your company’s best day might be Sunday. For example, recent research indicated that the most responsive day for high-fashion brand pages is Wednesday, while the most responsive day for outdoor clothing brand pages is Thursday. Why should brands care? Well, even if you post every day, your greatest focus should go to those days when followers are most responsive. So, if your best day is on the weekend, make sure you have that covered.
It also turns out that the best days of the week to post on Facebook are not always the same days brands create the most posts. Sometimes it’s a Sunday, and maybe no one is working. It appears that the amount a brand posts is not based on their most responsive days, but perhaps just on convenience or coincidence.
Case Study: Chanel
When you compare individual companies, you see that the days they do the most posts are not the same days that they get the most likes and comments per post. For example, see the following charts: Here is when Chanel posts the most (average posts per day over 90 days):
And here is when their fans are the most responsive (likes + comments per post):
This highlights that you shouldn’t post most when it’s convenient for you, but when your fans are most responsive.
How to Maximize the Most Engaging Days
If you want to figure out this data for your page, here are the steps:
- 1. Go to your Facebook page insights and click on likes.
- 2. Click on export data. Choose post level data, then select at least a two-month range so you have a good sample.
- 3. Save it and open it in Excel.
- 4. There’s not a quick way in Excel to group dates by day of week, but with a bit of manual work, you can find the average lifetime of engaged users per post, per day of the week.
If one of your competitors is doing a much better job at getting likes and comments, you might want to follow their lead. It could be, in part, the days of the week they post, and also the type and quality of content.
10:26 by Robert dawne · 0
5 Tips for Great Content Curation
You’ve heard the buzz word — curation — being thrown around like it’s a gadget we all know how to work. In reality, good content curation
isn’t as simple as pushing a share button. It’s actually a combination
of finding great content and following some simple best practices on how
to successfully share that content.
If you’re a curator looking for some boundaries in what feels like the Wild West, here are five best practices to consider.
Be part of the content ecosystem, not just a re-packager of it. Often, people think of themselves as either creators or curators as if these two things are mutually exclusive. What a curator really should do is embrace content as both a maker and an organizer. The most successful curators include sites like The Huffington Post, that embrace the three-legged-stool philosophy of creating some content, inviting visitors to contribute some content, and gathering links and articles from the web. Created, contributed, and collected — the three ‘c’s is a strong content mix that has a measurable impact. Why? Because your visitors don’t want to hunt around the web for related material. Once they find a quality, curated collection, they’ll stay for related offerings.
Audiences expect some regularity, and they’ll reward you for it. It doesn’t need to be a schedule that you can’t keep up with. If you want to curate three new links a day, and write one big post a week, that’s a schedule. Make sure to post at the same time each week. This is so readers know when to expect new material from you. Consistency and regularity will also bring you new users, and help you grow a loyal base of members who appreciate your work. A good example of someone who gets why a schedule makes a difference is Jason Hirschhorn via his MediaReDEF newsletter. He never misses a publish date.
It used to be that your audience came to you. Not anymore. Today content consumers get their information on the platform of their choosing. That means you should consider posting short bursts on Tumblr, images on Pinterest, video on YouTube, and community conversations on Facebook. And don’t leave out established sites and publishers. If your audience hangs out on a blog, you may want to offer that publication some guest posts or even a regular column. Essentially, you have to bring your content contributions to wherever your readers may be.
Having a voice as a curator means more than creating and curating your own work. Make sure you’re giving back by reading others and commenting on their posts. A re-tweet is one of the easiest ways to help build relationships with fellow bloggers and curators. And your followers will appreciate that you’ve pointed them to good content. One word here, I never hit an RT without clicking through to read what I’m recommending. You can also lose followers if you don’t put in the effort to recommend material that you really think merits their attention.
Take the time to give attribution, link backs, and credit. The sharing economy works because we’re each sharing our audiences, and providing the value of our endorsements. If you pick up someone’s work and put it on your blog, or mention a fact without crediting the source, you’re not building shared credibility. You’re just abusing someone else’s effort. The important thing to realize is that we’re increasingly living in a world of information overload. So when people choose to listen to you it’s because you’re able to separate signal from noise. You provide a clear, contextually relevant voice within the topic or topics that you create and curate.
If you’re a curator looking for some boundaries in what feels like the Wild West, here are five best practices to consider.
1. Be Part of the Content Ecosystem
Be part of the content ecosystem, not just a re-packager of it. Often, people think of themselves as either creators or curators as if these two things are mutually exclusive. What a curator really should do is embrace content as both a maker and an organizer. The most successful curators include sites like The Huffington Post, that embrace the three-legged-stool philosophy of creating some content, inviting visitors to contribute some content, and gathering links and articles from the web. Created, contributed, and collected — the three ‘c’s is a strong content mix that has a measurable impact. Why? Because your visitors don’t want to hunt around the web for related material. Once they find a quality, curated collection, they’ll stay for related offerings.
2. Follow a Schedule
Audiences expect some regularity, and they’ll reward you for it. It doesn’t need to be a schedule that you can’t keep up with. If you want to curate three new links a day, and write one big post a week, that’s a schedule. Make sure to post at the same time each week. This is so readers know when to expect new material from you. Consistency and regularity will also bring you new users, and help you grow a loyal base of members who appreciate your work. A good example of someone who gets why a schedule makes a difference is Jason Hirschhorn via his MediaReDEF newsletter. He never misses a publish date.
3. Embrace Multiple Platforms
It used to be that your audience came to you. Not anymore. Today content consumers get their information on the platform of their choosing. That means you should consider posting short bursts on Tumblr, images on Pinterest, video on YouTube, and community conversations on Facebook. And don’t leave out established sites and publishers. If your audience hangs out on a blog, you may want to offer that publication some guest posts or even a regular column. Essentially, you have to bring your content contributions to wherever your readers may be.
4. Engage and Participate
Having a voice as a curator means more than creating and curating your own work. Make sure you’re giving back by reading others and commenting on their posts. A re-tweet is one of the easiest ways to help build relationships with fellow bloggers and curators. And your followers will appreciate that you’ve pointed them to good content. One word here, I never hit an RT without clicking through to read what I’m recommending. You can also lose followers if you don’t put in the effort to recommend material that you really think merits their attention.
5. Share. Don’t Steal.
Take the time to give attribution, link backs, and credit. The sharing economy works because we’re each sharing our audiences, and providing the value of our endorsements. If you pick up someone’s work and put it on your blog, or mention a fact without crediting the source, you’re not building shared credibility. You’re just abusing someone else’s effort. The important thing to realize is that we’re increasingly living in a world of information overload. So when people choose to listen to you it’s because you’re able to separate signal from noise. You provide a clear, contextually relevant voice within the topic or topics that you create and curate.
10:16 by Robert dawne · 0
Women Are More Likely Than Men to Have a Blog, Facebook Profile [STUDY]
When it comes to the demographic discrepancies of social media usage,
we tend to think primarily about age. Young people, we assume, are
Facebook addicts; older people, we assume, are Facebook-phobes. And
while generational divisions have represented, and continue to
represent, a primary division in the way Americans use social media,
there’s another important factor, as well: gender.
In a report released Friday, Nielsen found that women, overall, are significantly more likely to engage with social media than men. Per Nielsen’s Internet-usage index, women are 8% more likely than the average online adult to build or update a personal blog — while men are 9% less likely to do so. Similarly, women are 18% more likely than the baseline American to follow a brand on Facebook or other social media sites … while men are 21% less likely. Have created at least one social networking profile? Women: 6% more likely to have done that. Men: 7% less likely. Used the Internet to purchase a product featured on TV? The ladies: 12% more likely. The dudes: 14% less likely.
These are striking discrepancies — particularly because they’re not just about purchasing trends. (It’s long been documented — and Nielsen reiterates it in this report — that women are the more active gender when it comes to digital brands and online purchasing. Just as they tend to dominate with traditional brands and analog purchasing.) The Nielsen findings suggest an intriguing generality, though, to women’s digital affinities: The ladies aren’t just more likely to buy stuff online; they’re more likely to be online in the first place. They’re more likely to blog. They’re more likely to be on Facebook or Twitter. They’re more likely, in general, to represent themselves as digital personas.
That’s fascinating, in particular, because it’s part of a clear trend. A June 2010 comScore study found that women, globally, spend more time online than men (24.8 hours a month for women, as compared to 22.9 hours for men.) A September 2011 report from Rebtel, the mobile VOIP provider, found that 68% of women who use the web to stay in touch with friends, family and acquaintances do so using social media, while only 54% of men do the same. And a February 2012 report from the firm Porter Novelli found a similar breakdown: In a survey of U.K. women, 65% said they used social media at least once a week, while only 51% of men said the same. (The same survey, however, found results that contradict one element of today’s Nielsen findings: Men, it concluded, were more likely than women to write their own blogs, read others’ blogs, and comment on others’ blogs.) And a February Pew survey determined that “women use Facebook more than men,” with women averaging 11 updates a week — compared to 6 updates for their male counterparts.
Those are striking findings, and worth many, many follow-up studies. They’re also a good reason for optimism when it comes to the web as an agent of social change.
In a report released Friday, Nielsen found that women, overall, are significantly more likely to engage with social media than men. Per Nielsen’s Internet-usage index, women are 8% more likely than the average online adult to build or update a personal blog — while men are 9% less likely to do so. Similarly, women are 18% more likely than the baseline American to follow a brand on Facebook or other social media sites … while men are 21% less likely. Have created at least one social networking profile? Women: 6% more likely to have done that. Men: 7% less likely. Used the Internet to purchase a product featured on TV? The ladies: 12% more likely. The dudes: 14% less likely.
These are striking discrepancies — particularly because they’re not just about purchasing trends. (It’s long been documented — and Nielsen reiterates it in this report — that women are the more active gender when it comes to digital brands and online purchasing. Just as they tend to dominate with traditional brands and analog purchasing.) The Nielsen findings suggest an intriguing generality, though, to women’s digital affinities: The ladies aren’t just more likely to buy stuff online; they’re more likely to be online in the first place. They’re more likely to blog. They’re more likely to be on Facebook or Twitter. They’re more likely, in general, to represent themselves as digital personas.
That’s fascinating, in particular, because it’s part of a clear trend. A June 2010 comScore study found that women, globally, spend more time online than men (24.8 hours a month for women, as compared to 22.9 hours for men.) A September 2011 report from Rebtel, the mobile VOIP provider, found that 68% of women who use the web to stay in touch with friends, family and acquaintances do so using social media, while only 54% of men do the same. And a February 2012 report from the firm Porter Novelli found a similar breakdown: In a survey of U.K. women, 65% said they used social media at least once a week, while only 51% of men said the same. (The same survey, however, found results that contradict one element of today’s Nielsen findings: Men, it concluded, were more likely than women to write their own blogs, read others’ blogs, and comment on others’ blogs.) And a February Pew survey determined that “women use Facebook more than men,” with women averaging 11 updates a week — compared to 6 updates for their male counterparts.
Those are striking findings, and worth many, many follow-up studies. They’re also a good reason for optimism when it comes to the web as an agent of social change.
10:06 by Robert dawne · 0
lundi 2 avril 2012
Foursquare Shuts Down Location API for “Girls Around Me” App
A recent application that allowed users to spot the girls that were
within their vicinity has had some of its rights revoked by Foursquare.
The app, called “Girls Around Me”, was scanning public Foursquare and
Facebook to determine whether there were any females in your location.
If a girl had checked in to a location near you or had listed personal
location information on Facebook, GAM would find this and show their
position overlaid on a map. Obviously, when this came to light people
were a bit unnerved by the whole thing.
The app was first discovered by John Brownlee over at Cult of Mac and has since gone viral. John tells the interesting story of showing this app to friends to set their “skin crawling”, and explains how the most worrying thing about the app is how it uses public information — nothing the app is doing is technically forbidden. It raises a few questions for platform creators — questions that other services Tumblr have been facing recently: Do you draw moral and ethical boundaries on the content on your site?
It seems like the answer is yes for extreme cases like these. There’s no reason to let this application continue to provide potentially dangerous information to people, and Foursquare took the opportunity to emphasize this by shutting down GAM’s access to the Foursquare location API. This was followed by Apple taking the application down from the App Store.
The app was first discovered by John Brownlee over at Cult of Mac and has since gone viral. John tells the interesting story of showing this app to friends to set their “skin crawling”, and explains how the most worrying thing about the app is how it uses public information — nothing the app is doing is technically forbidden. It raises a few questions for platform creators — questions that other services Tumblr have been facing recently: Do you draw moral and ethical boundaries on the content on your site?
It seems like the answer is yes for extreme cases like these. There’s no reason to let this application continue to provide potentially dangerous information to people, and Foursquare took the opportunity to emphasize this by shutting down GAM’s access to the Foursquare location API. This was followed by Apple taking the application down from the App Store.
19:38 by Robert dawne · 0
mardi 27 mars 2012
How Is Social Media Evidence Used In Divorce Cases? [Infographic]
A new trend is emerging within the realm of family law—lawyers are
turning to social media sites like Facebook, Twitter and YouTube to help
them with their cases. An exclusive infographic provided by California Divorce Attorneys takes a deeper look at this trend.The infographic, ‘How Family Law Attorneys Use Social Media Evidence In Court Cases,’ not only explores how social media is used in litigation (and specifically divorce cases), but also explores a number of cases in which social media was key.
The infographic reports that, “Since 2010 social media has been a key
part of nearly 700 cases.” It is used to determine a person’s state of
mind, evidence of communication between individuals, evidence of time
and place (i.e. check-ins), and evidence of actions.
Check out the full infographic below and let us know what you think.
Does it make you want to go into Facebook, Twitter and other social
media services and delete anything that may be incriminating?
11:07 by Robert dawne · 0
mardi 13 mars 2012
Forget Photos and Video. SpinCam App Captures 360-Degree ‘Spins’
A new iOS app called SpinCam
attempts to blur the line between video and panoramic photos, claiming
to create a new type of photographic media entirely –- Spins.
Unlike traditional photos, Spins capture a 360-degree image of a moment that can be experienced interactively. Spins are created by holding your phone up and “spinning” around in a circle to create a panoramic-style photo, or spinning around a person or thing to create an image much like this one from outside our San Francisco office.
While you might use the app in place of taking a panoramic photo or shooting a short video, the folks at SpinCam are quick to point out that the app creates its own medium.
“Spins really fall into a new category of interactive media that is ideal for concisely sharing an experience,” SpinCam CEO Josh Aller told Mashable. “Though it takes just seconds to capture, viewers typically explore the spin for over 30 seconds. That inversion of capture time to viewing time is unique to this form of visual media. We see people using SpinCam to capture panoramas simply because it’s faster and easier than with panoramic capture apps like Photosynth. We don’t see Spins as a replacement for panoramic images but it’s so much easier to capture a Spin that many folks are using SpinCam for that purpose.”
“We also think it’s great that it’s mostly people that are being Spun, not places or things,” Aller added. “It’s a great way to share personality and group photos…we are seeing users do things with it that we could never have imagined. For example, a new meme has emerged that we are calling the “Matrix” spin in which time appears to stop and that meme has been copied many times.”
Spins created using SpinCam are saved within the app on your phone for sharing with others and can also be uploaded to Facebook. The app already has 200,000 downloads, and from that group of early adopters more than 6,000 are already sharing images. While shares are currently Facebook-specific, SpinCam plans to integrate email, Twitter, and SMS sharing in the near future. Spins you share are currently uploaded to a webpage, so while you’ll have to upload a spin to Facebook to get that URL, you can copy/paste that URL and send it to a friend elsewhere.
Long-term, SpinCam sees itself evolving into its own popular social network much like Instagram. Like Instagram, the app currently has Featured and Liked sections where you can browse through popular Spins shared by other users. As the community grows, those sections will ultimately be populated with more and more interesting spins. Plans are also in the works for an Android version.
“We see this as only the beginning of a new media form,” Aller said. “We see our purpose as serving our users in their creative pursuits. They are leading and we are along for the ride. We don’t know where this will go but we will evolve the product rapidly to meet their changing needs.”
Unlike traditional photos, Spins capture a 360-degree image of a moment that can be experienced interactively. Spins are created by holding your phone up and “spinning” around in a circle to create a panoramic-style photo, or spinning around a person or thing to create an image much like this one from outside our San Francisco office.
While you might use the app in place of taking a panoramic photo or shooting a short video, the folks at SpinCam are quick to point out that the app creates its own medium.
“Spins really fall into a new category of interactive media that is ideal for concisely sharing an experience,” SpinCam CEO Josh Aller told Mashable. “Though it takes just seconds to capture, viewers typically explore the spin for over 30 seconds. That inversion of capture time to viewing time is unique to this form of visual media. We see people using SpinCam to capture panoramas simply because it’s faster and easier than with panoramic capture apps like Photosynth. We don’t see Spins as a replacement for panoramic images but it’s so much easier to capture a Spin that many folks are using SpinCam for that purpose.”
“We also think it’s great that it’s mostly people that are being Spun, not places or things,” Aller added. “It’s a great way to share personality and group photos…we are seeing users do things with it that we could never have imagined. For example, a new meme has emerged that we are calling the “Matrix” spin in which time appears to stop and that meme has been copied many times.”
Spins created using SpinCam are saved within the app on your phone for sharing with others and can also be uploaded to Facebook. The app already has 200,000 downloads, and from that group of early adopters more than 6,000 are already sharing images. While shares are currently Facebook-specific, SpinCam plans to integrate email, Twitter, and SMS sharing in the near future. Spins you share are currently uploaded to a webpage, so while you’ll have to upload a spin to Facebook to get that URL, you can copy/paste that URL and send it to a friend elsewhere.
Long-term, SpinCam sees itself evolving into its own popular social network much like Instagram. Like Instagram, the app currently has Featured and Liked sections where you can browse through popular Spins shared by other users. As the community grows, those sections will ultimately be populated with more and more interesting spins. Plans are also in the works for an Android version.
“We see this as only the beginning of a new media form,” Aller said. “We see our purpose as serving our users in their creative pursuits. They are leading and we are along for the ride. We don’t know where this will go but we will evolve the product rapidly to meet their changing needs.”
17:23 by Robert dawne · 0
Ethics and Social Media: Where Should You Draw The Line?
As social media usage
continues to rise, it’s only natural that statistic correlations will
be made about the individuals who use the medium. This isn’t a bad
thing; it’s common to deep-dive into demographic information and
behavioral data. While there will always be exceptions to the
"correlations" that emerge from such data, universal truths about social networking usage and user behavior can be valuable.
The Ethics Resource Center (ERC) is the oldest non-profit organization in the U.S. dedicated to independent research and advancement of high ethical standards and practices in both public and private institutions. Since 1994, the ERC has produced the National Business Ethics Survey (NBES), available for free to the public, to gather information about employees’ perspectives of ethics in the workplace. Dr. Patricia J. Harned, president of the ERC, says the NBES is the only longitudinal study that represents the views of the U.S. workforce in business.
The ERC’s latest report is one of the first to explore the possible connection between ethics and social media. “Social networking has become very important in our culture, and we wondered if the technology is influencing employees’ views about ethics at work," Harned explains. "Additionally, over the past few years, we have seen companies establish policies concerning social networking in the workplace, so this year it seemed fitting to add questions on the topic.”
National Business Ethics Survey results
One of the most fascinating conclusions in the report is that "active social networkers show a higher tolerance for activities that could be considered unethical." But Harned says the findings are not an indictment about the character of social networkers: “It appears that they are more willing to consider things that are ‘gray areas’ – issues that are not always clear in company policies as wrong; and that’s an area for further study.”
The report also points out that active social networkers are at higher risk for observing misconduct. Harned stresses that it's observing wrongdoing, not necessarily participating in it. “You could also look at another set of our responses – particularly the high number of active social networkers who reported misconduct – and say that social networkers behaved appropriately,” she explains.
Defining ethics and influence Factors
In order to understand any potential connection between ethics and social networks, it only makes sense to step back and discuss what ethical behavior means. Jay Shepherd, author of the book Firing at Will: A Manager’s Guide, sums up unethical behavior with a sentence.
“It’s like pornography: You know it when you see it. It’s as simple as knowing the right thing to do, then doing the wrong thing.”
Harned adds that perceptions of ethics are influenced by many things. “One influence is the values that we learn as children. But another aspect is the influence of people along the way in our lives," she says. "It could be that there is something about the conversations and the world view that comes through the connections of social networks that influences employees’ views about what is right and wrong.”
Is there a logical connection between ethics and social media?
There is some skepticism about trying to draw conclusions about ethics based upon social networking usage. Shepherd suggests the study perpetuates old-school thinking. “The idea that social networkers are more apt to be unethical is absurd. It’s just that you’re more likely to hear about it. In my experience, social media participants are likely to be more advanced in terms of relationships and thoughtfulness – not less.”
One definition in the study that drew attention was the classification of “active social networker” as one who "spends 30% or more of their work day participating on various social network sites.” Shepherd says his reaction was, “Seriously? That’s a ridiculous amount of time. Those employees aren’t even working; who cares what they think?”
Maybe it’s exactly this time-wasting factor that creates the perception toward connecting social networking and ethics. Dwane Lay, human resources director at Missouri Baptist Medical Center, also feels the connection might not be directly causal. “Social media tools are the latest in a long line of time-stealers in the workplace, following in the footsteps of March Madness brackets, afternoon golf games, morning water cooler gossip or cigarette breaks," Lay explains. "But social media like Twitter and Facebook are more visible from a distance (of both time and space), so they are easier to criticize and quantify.”
Should ethics blend into social policies?
Both ethics and social media are important in the workplace, so the question becomes: What is the best way to manage them? Should they be treated as two distinct conversations? Or should ethics be addressed in social media policies? Shepherd recommends keeping it simple. “My social media policy is just two words but covers everything: ‘Be professional.’ Unprofessional employees are going to act unethically whether or not they’re plugged in to social media.”
Kristen Fyfe, senior communications manager at training and development association ASTD, points out the component that both ethics and social media must have in common to be successful. “Clarity is the most effective element for both ethics and social media policies," Fyfe says. "Companies that have not incorporated behavior expectations into their employee handbooks should make that a top priority.”
Ensuring both ethics compliance and social media success
Whether you choose to incorporate ethics into your social media policy or handle the topics independently, there’s agreement that setting expectations, conducting training and holding people accountable is necessary. Lay shares some practical advice on how to ensure employees are in compliance with corporate ethics, but it really applies to any policy, including social media.
“First of all, read the policy. Not fun, granted, but educational," he says. "Second, remember that if you identify yourself as a member of a company or organization, you are always on stage. Act like it. How you respond online will have as much or more resonance than in person, so either be on your best behavior or don’t act as a brand advocate.”
More questions than answers
Perhaps there aren’t any definitive conclusions about ethics and social media usage. After all, social networking is still in its relative infancy in the workplace. But we’re learning that social influence exists, and its true impact is just coming to the surface. Further exploration across the social landscape is needed.
The Ethics Resource Center (ERC) is the oldest non-profit organization in the U.S. dedicated to independent research and advancement of high ethical standards and practices in both public and private institutions. Since 1994, the ERC has produced the National Business Ethics Survey (NBES), available for free to the public, to gather information about employees’ perspectives of ethics in the workplace. Dr. Patricia J. Harned, president of the ERC, says the NBES is the only longitudinal study that represents the views of the U.S. workforce in business.
The ERC’s latest report is one of the first to explore the possible connection between ethics and social media. “Social networking has become very important in our culture, and we wondered if the technology is influencing employees’ views about ethics at work," Harned explains. "Additionally, over the past few years, we have seen companies establish policies concerning social networking in the workplace, so this year it seemed fitting to add questions on the topic.”
National Business Ethics Survey results
One of the most fascinating conclusions in the report is that "active social networkers show a higher tolerance for activities that could be considered unethical." But Harned says the findings are not an indictment about the character of social networkers: “It appears that they are more willing to consider things that are ‘gray areas’ – issues that are not always clear in company policies as wrong; and that’s an area for further study.”
The report also points out that active social networkers are at higher risk for observing misconduct. Harned stresses that it's observing wrongdoing, not necessarily participating in it. “You could also look at another set of our responses – particularly the high number of active social networkers who reported misconduct – and say that social networkers behaved appropriately,” she explains.
Defining ethics and influence Factors
In order to understand any potential connection between ethics and social networks, it only makes sense to step back and discuss what ethical behavior means. Jay Shepherd, author of the book Firing at Will: A Manager’s Guide, sums up unethical behavior with a sentence.
“It’s like pornography: You know it when you see it. It’s as simple as knowing the right thing to do, then doing the wrong thing.”
Harned adds that perceptions of ethics are influenced by many things. “One influence is the values that we learn as children. But another aspect is the influence of people along the way in our lives," she says. "It could be that there is something about the conversations and the world view that comes through the connections of social networks that influences employees’ views about what is right and wrong.”
Is there a logical connection between ethics and social media?
There is some skepticism about trying to draw conclusions about ethics based upon social networking usage. Shepherd suggests the study perpetuates old-school thinking. “The idea that social networkers are more apt to be unethical is absurd. It’s just that you’re more likely to hear about it. In my experience, social media participants are likely to be more advanced in terms of relationships and thoughtfulness – not less.”
One definition in the study that drew attention was the classification of “active social networker” as one who "spends 30% or more of their work day participating on various social network sites.” Shepherd says his reaction was, “Seriously? That’s a ridiculous amount of time. Those employees aren’t even working; who cares what they think?”
Maybe it’s exactly this time-wasting factor that creates the perception toward connecting social networking and ethics. Dwane Lay, human resources director at Missouri Baptist Medical Center, also feels the connection might not be directly causal. “Social media tools are the latest in a long line of time-stealers in the workplace, following in the footsteps of March Madness brackets, afternoon golf games, morning water cooler gossip or cigarette breaks," Lay explains. "But social media like Twitter and Facebook are more visible from a distance (of both time and space), so they are easier to criticize and quantify.”
Should ethics blend into social policies?
Both ethics and social media are important in the workplace, so the question becomes: What is the best way to manage them? Should they be treated as two distinct conversations? Or should ethics be addressed in social media policies? Shepherd recommends keeping it simple. “My social media policy is just two words but covers everything: ‘Be professional.’ Unprofessional employees are going to act unethically whether or not they’re plugged in to social media.”
Kristen Fyfe, senior communications manager at training and development association ASTD, points out the component that both ethics and social media must have in common to be successful. “Clarity is the most effective element for both ethics and social media policies," Fyfe says. "Companies that have not incorporated behavior expectations into their employee handbooks should make that a top priority.”
Ensuring both ethics compliance and social media success
Whether you choose to incorporate ethics into your social media policy or handle the topics independently, there’s agreement that setting expectations, conducting training and holding people accountable is necessary. Lay shares some practical advice on how to ensure employees are in compliance with corporate ethics, but it really applies to any policy, including social media.
“First of all, read the policy. Not fun, granted, but educational," he says. "Second, remember that if you identify yourself as a member of a company or organization, you are always on stage. Act like it. How you respond online will have as much or more resonance than in person, so either be on your best behavior or don’t act as a brand advocate.”
More questions than answers
Perhaps there aren’t any definitive conclusions about ethics and social media usage. After all, social networking is still in its relative infancy in the workplace. But we’re learning that social influence exists, and its true impact is just coming to the surface. Further exploration across the social landscape is needed.
06:37 by Robert dawne · 0
samedi 25 février 2012
The Value of Being LinkedIn [Infographic]
When Twitter and LinkedIn were hitting their first wave of buzz,
waves of critics surfaced to let everyone know it was ‘too little, too
late’ — social was already done by Facebook and better. That juvenile
analysis has given way to the realization that social is not just a
single stream, but rather a rushing river of which there will be several
branches. One of those branches is the professional social space, of
which LinkedIn is king.
So just how epic is LinkedIn? An infographic from the infographic pundits at OnlineMBA shows a whole lot of interesting stats about LinkedIn, including:
So just how epic is LinkedIn? An infographic from the infographic pundits at OnlineMBA shows a whole lot of interesting stats about LinkedIn, including:
- 1 million new users every 12 days means 1 new user per second
- 69% of users make at least $60K
- 39% make over $100K
- 2 Billion people searches on LinkedIn in 2010
16:14 by Robert dawne · 0
The 5 Fastest Growing Social Media Skills on LinkedIn
If you’ve been on LinkedIn lately,
you might have noticed that you can add keywords that describe your
skills and expertise to your profile. It’s a great way to help
prospective employers find your name in the search results, especially
when your job title doesn’t fully capture your essence. Here are some of
the social media-related skills that have taken off in the last year:
2. Social Media – 47% growth year-over-year
3. Online Community Management – 44% growth year-over-year
4. Community Management – 44% growth year-over-year
The “skills and expertise” option is great for social media professionals because they don’t all work at Facebook and Twitter. And not all 751,000 people who are claim to be experts in social media are going to be right for any one position. there are a number of other keywords, like “social media development,” “social networking,” and “social outreach” that also made the list, but don’t have descriptions yet. Make sure that employers can drill down to what it is that you actually do – and be sure to have evidence to back it up.
Image by Elnur via Shutterstock.
1. Social Media Monitoring – 52% growth year-over-year
Primary Industry: Public Relations and CommunicationsThis is the 25th fastest growing skill on LinkedIn. Of the 11,000 professionals who claim social media monitoring as one of their selling points, 58 percent of them are between the ages of 25 and 34, while 20 percent are between 18 and 24.
“A media monitoring service provides clients with documentation, analysis, or copies of media content of interest to the clients. Services tend to specialize by media type or content type. For example, some services monitor news and public affairs content while others monitor advertising, sports sponsorships, product placement, video or audio news releases, use of copyrighted video or audio, infomercials, “watermarked” video/audio, and even billboards.”
2. Social Media – 47% growth year-over-year
Primary Industry: Marketing and AdvertisingThis general term is the 86th most popular skill on LinkedIn and also the 49th fastest growing. There are 751,000 people who count social media as an area of expertise. The age ranges are a little more varied for this category, with 20 percent of them being between 35 and 44, which is slightly less than the 23 percent of social media professionals who are between 18 and 25. The largest group was still the 25 to 34-year-old crowd, at 47 percent.
“Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). It supports the democratization of knowledge and information, transforming people from content consumers into content producers.”
3. Online Community Management – 44% growth year-over-year
Primary Industry: Computer GamesThis is the 63rd fastest growing skill on LinkedIn. There are 3,000 professionals who have added online community management to their lists of skills. The 25 to 34-year-old age range still dominated the group at 59 percent, with 35 to 44-year-olds training behind at 22 percent.
“The online community manager role is a growing and developing profession. People in this position are working to build, grow and manage communities around a brand or cause. While the term “online community manager” may not have been used at the time, the role has existing since online systems first began offering features and functions that allowed for community creation.”
4. Community Management – 44% growth year-over-year
Primary Industry: Computer GamesSome skills sound so similar to one another that it’s good to read the description first for before you add it to your profile to see which one is the best fit. This is the 76th fastest growing skill on LinkedIn. There are currently 21,000 professionals who list community management as one of their skills, with 64 percent of them being between the ages of 25 and 34. Some congratulations are in order for the 1 percent who are between 55 and 64.
“Community management is the functional control of systems by communities or their representatives. It can and often does, but does not have to, include elements of community ownership, and involvement in day-to-day operation and maintenance. It is particularly reliant on clarity of ownership of schemes.”
5. Social Media Marketing – 42% growth year-over-year
Primary Industry: Marketing and AdvertisingThis is the 71st fastest growing skill on LinkedIn. There are 259,000 professionals who have this skill in their arsenals and once again, half of them are between the ages of 25 and 34.
“Social media marketing is a term that describes use of social networks, online communities, blogs, wikis or any other online collaborative media for marketing, sales, public relations and customer service. Common social media marketing tools include Twitter, blogs, LinkedIn, Facebook, Flickr and YouTube.”
The “skills and expertise” option is great for social media professionals because they don’t all work at Facebook and Twitter. And not all 751,000 people who are claim to be experts in social media are going to be right for any one position. there are a number of other keywords, like “social media development,” “social networking,” and “social outreach” that also made the list, but don’t have descriptions yet. Make sure that employers can drill down to what it is that you actually do – and be sure to have evidence to back it up.
Image by Elnur via Shutterstock.
15:40 by Robert dawne · 0
vendredi 24 février 2012
Twitter Co-Founder: Spending Too Much Time On the Site is ‘Unhealthy’
Biz Stone, a cofounder of Twitter, told an audience in Montreal this week that spending up to 12 hours a day on the platform is not necessarily a great idea.
“To me, that sounds unhealthy,” he said on Wednesday at the Board of Trade of Metropolitan Montreal business conference, according to a report in The Guardian. Stone told the audience that users should leave the site after they found the information they were looking for.
“I like the kind of engagement where you go to the website and you leave because you’ve found what you are looking for or you found something very interesting and you learned something,” Stone said, according to the report.”I think that’s a much healthier engagement. Obviously, we want you to come frequently.”
Twitter doesn’t provide stats on the average amount of time users spend on the site. Alexa, however, pegs that time at about four and a half minutes a day on the site. According to a 2009 report by Sysomos, only 1.13% of Twitter users update more than 10 times a day. Some 85.4% of Twitter members tweet zero times a day and about 6.5% tweet once a day.
The relative healthiness or unhealthiness of compulsive tweeting wasn’t the only subject that Stone discussed. He also described how he thought it was important for entrepreneurs to take pride in their mistakes. Before Stone helped create Twitter in 2006 with Jack Dorsey, Noah Glass and Evan Williams, he created a company that let people send broadcasts to iPods. “We thought we were geniuses,” Stone said, according to The Montreal Gazette. “It turns out it was called podcasting and people were already doing it.”
Stone also outlined his vision of social media — including Twitter — as a positive force. “The more connected we get through all social media, the more humanity can move as one,” he said. “Maybe I’m just being hallucinogenically optimistic, but the idea that once we’re connected we’ll be able to move together, suggests we’ll be able to get a lot more done in a lot shorter time.”
“To me, that sounds unhealthy,” he said on Wednesday at the Board of Trade of Metropolitan Montreal business conference, according to a report in The Guardian. Stone told the audience that users should leave the site after they found the information they were looking for.
“I like the kind of engagement where you go to the website and you leave because you’ve found what you are looking for or you found something very interesting and you learned something,” Stone said, according to the report.”I think that’s a much healthier engagement. Obviously, we want you to come frequently.”
Twitter doesn’t provide stats on the average amount of time users spend on the site. Alexa, however, pegs that time at about four and a half minutes a day on the site. According to a 2009 report by Sysomos, only 1.13% of Twitter users update more than 10 times a day. Some 85.4% of Twitter members tweet zero times a day and about 6.5% tweet once a day.
The relative healthiness or unhealthiness of compulsive tweeting wasn’t the only subject that Stone discussed. He also described how he thought it was important for entrepreneurs to take pride in their mistakes. Before Stone helped create Twitter in 2006 with Jack Dorsey, Noah Glass and Evan Williams, he created a company that let people send broadcasts to iPods. “We thought we were geniuses,” Stone said, according to The Montreal Gazette. “It turns out it was called podcasting and people were already doing it.”
Stone also outlined his vision of social media — including Twitter — as a positive force. “The more connected we get through all social media, the more humanity can move as one,” he said. “Maybe I’m just being hallucinogenically optimistic, but the idea that once we’re connected we’ll be able to move together, suggests we’ll be able to get a lot more done in a lot shorter time.”
13:13 by Robert dawne · 0
mercredi 22 février 2012
Decide if Social Media Is Right for Your Business
Social media is often a big help when you're developing your brand.
It allows businesses to connect to customers on a more personal level.
But that doesn't mean it's right for every small business.
Sheryl Sandberg, the COO of Facebook, believes that 9 million small businesses in the U.S. use Facebook.
Twitter and Facebook are useful in different ways. Twitter is known to be better for customer engagement, while Facebook helps funnel traffic to your site. Both sites help you better your search engine optimization (SEO).
Take three steps before launching Twitter and Facebook campaigns and decide which social media platform is right for your small business.
1. Is social media right for your company?
Remember the old question, “If everyone was jumping off a bridge would you do it too?”
The buzz makes everybody feel that social media helps their business. It's likely that's true, but it’s vital that you decide if social media is necessary for your business to succeed right now.
Though millions of small businesses have jumped on the social media train, your target audience might not be caught up in it. If you feel that's the case, it makes sense to hold off. Or, perhaps you aren’t ready to make the most of social media's benefits, so wait until your company is ready.
2. Timing is everything
Having a strong presence in social media takes a lot of time and a lot of resources. If you can’t dedicate the manpower to keeping up a quality profile, it might hurt your brand in the long run.
Look at your team and decide if your business can handle the workload. If it can, then be fully prepared to implement it. Like any good marketing campaign, your social media portfolio has to have a clear identity, and reach your target audience.
If you forge ahead, prepare the information you want to share each week. Figure out what time of the day your posts and tweets have the most impact by reaching your core customers.
3. Set goals and guidelines
In 2011, companies saw a 63 percent increase in marketing effectiveness. But businesses of all sizes are trying to establish a strong ROI when it comes to social media.
Setting goals for the next few weeks, months and years helps you decide if your valuable time is worth the effort and if you’re using social media successfully. It’s also important to set ground rules of who in your company will handle your social media sites.
Decide on what content is and isn’t appropriate to post. Learn how to handle customer interaction and what steps to take if something goes wrong. Then spend some time educating your staff before the first day of having a visible social media profile.
Once you have created a place for your business in the social media realm, look around your direct and indirect competitors' pages. It helps you understand what the best practices are to engage customers.
Also research the different ways social media platforms are reaching out to help small businesses advertise. See if those steps are right for your brand as well.
In the end, social media is another tool for your company’s toolbox. It will only be effective if you can take the time to learn how to use it properly.
Sheryl Sandberg, the COO of Facebook, believes that 9 million small businesses in the U.S. use Facebook.
Twitter and Facebook are useful in different ways. Twitter is known to be better for customer engagement, while Facebook helps funnel traffic to your site. Both sites help you better your search engine optimization (SEO).
Take three steps before launching Twitter and Facebook campaigns and decide which social media platform is right for your small business.
1. Is social media right for your company?
Remember the old question, “If everyone was jumping off a bridge would you do it too?”
The buzz makes everybody feel that social media helps their business. It's likely that's true, but it’s vital that you decide if social media is necessary for your business to succeed right now.
Though millions of small businesses have jumped on the social media train, your target audience might not be caught up in it. If you feel that's the case, it makes sense to hold off. Or, perhaps you aren’t ready to make the most of social media's benefits, so wait until your company is ready.
2. Timing is everything
Having a strong presence in social media takes a lot of time and a lot of resources. If you can’t dedicate the manpower to keeping up a quality profile, it might hurt your brand in the long run.
Look at your team and decide if your business can handle the workload. If it can, then be fully prepared to implement it. Like any good marketing campaign, your social media portfolio has to have a clear identity, and reach your target audience.
If you forge ahead, prepare the information you want to share each week. Figure out what time of the day your posts and tweets have the most impact by reaching your core customers.
3. Set goals and guidelines
In 2011, companies saw a 63 percent increase in marketing effectiveness. But businesses of all sizes are trying to establish a strong ROI when it comes to social media.
Setting goals for the next few weeks, months and years helps you decide if your valuable time is worth the effort and if you’re using social media successfully. It’s also important to set ground rules of who in your company will handle your social media sites.
Decide on what content is and isn’t appropriate to post. Learn how to handle customer interaction and what steps to take if something goes wrong. Then spend some time educating your staff before the first day of having a visible social media profile.
Once you have created a place for your business in the social media realm, look around your direct and indirect competitors' pages. It helps you understand what the best practices are to engage customers.
Also research the different ways social media platforms are reaching out to help small businesses advertise. See if those steps are right for your brand as well.
In the end, social media is another tool for your company’s toolbox. It will only be effective if you can take the time to learn how to use it properly.
16:43 by iliot Atlas · 0
dimanche 19 février 2012
Beyond Facebook: The Rise Of Interest-Based Social Networks
Editor’s Note: This guest post is written by Jay Jamison, a Partner at BlueRun Ventures, who focuses on early stage mobile, consumer and enterprise investments. He also serves on the boards of AppCentral, AppRedeem, Foodspotting, and Thumb. You can follow Jay on Twitter @jay_jamison or read his blog at www.jayjamison.com.
With the pending public offering of Facebook anticipated to be the largest tech IPO in history, it’s an interesting time to think about where we go from here. Some say “social is done,” Facebook is all the social media anyone would ever want or need. Unquestionably, as it nears one billion accounts, in the solar system of social media, Facebook is the Sun — the gravitational center around which everything social revolves.
But while some may pronounce that Facebook is all the social we’d ever need, users clearly haven’t gotten the memo. Instead, users are rapidly adopting new interest-based social networks such as Pinterest, Instagram, Thumb, Foodspotting, and even the very new Fitocracy. (Disclosure: BlueRun Ventures is an investor in Thumb and Foodspotting.)
The numbers tell the tale around users’ appetites for these new interest-based social networks. Pinterest, the increasingly popular virtual pinboard, crossed 10M monthly unique users in the US in January 2012, achieving 8 digits worth of monthly uniques faster than any site ever, comScore says. According to Silicon Valley uber-investor Ron Conway, Pinterest is growing like Facebook 5 years ago.
On Thumb, a community for instant opinions, user engagement has mushroomed in its short history. Users asking questions can expect to receive over 60 answers from other users within 5 minutes. As a result of this near instantaneous community engagement, Thumb’s average usage is currently second only to Facebook’s, and is far ahead of mainstream services including Pinterest and Tumblr, though on a smaller base.
What accounts for the fast growth of these interest-based social networks, and what does it mean for Facebook’s future?
Interest-based social networks have a markedly different focus and approach than Facebook. The Pinterest, Thumb and Foodspottings of the world enable users to focus and organize around their interests first, whereas Facebook focuses on a user’s personal relationships. Facebook offers us a social utility to deepen social connectivity with our existing social graphs, while these new interest-based social networks enable users to express their interests in new, engaging ways and offer authentic, high value connectivity with new people we don’t already know. The different approaches of these interest-based services are distinct from Facebook, and they are powering the massive growth and engagement we are seeing in these new services.
On Pinterest, I can curate and express my interests in Crossfit, cars and architecture, giving me the ability to create a strongly personal identity that draws me into new social relationships with people on the basis of my interests. Similarly on Foodspotting, I can easily express my love for ramen, which in turn connects me with other ramen fans who aren’t in my current social graph.
So if interest-based social networks focus first on an individual’s interest graph and Facebook centers on an individual’s social graph, which service will be the winner?
Both.
Humans are inherently social creatures, and we define ourselves both by the people we know and our interests. We make decisions about where to eat, what to buy, where to visit, etc. based on a complex matrix of social relationships, past experiences, location, long standing interests and future goals. Today’s platforms approach our lives from different angles but both are integral to how we define ourselves and interact with the world around us.
There are opportunities to establish differentiated, sustainable social media brands with large, passionate audiences. Much like the modern day media disrupters (e.g. ESPN or HBO or CNN), these services can establish new social media networks that are differentiated and unique, protecting them from the inevitable concern that they get squashed by Facebook. The traditional “Big 3 networks” (NBC, ABC, and CBS) used to be the only properties that really mattered, similar to how some view Facebook, Twitter and LinkedIn in today’s social media landscape. Emerging networks will be the new media brands and properties that augment social networking and media.
At the same time, the rise of these new interest based social networks does not really threaten Facebook, in fact, they are more likely to benefit Facebook. Specifically, Facebook has evolved itself brilliantly into not only an end user application drawing near to 1 billion accounts but also a robust, powerful platform other apps can leverage in order to drive more users to their services. Pinterest, Instagram, Fab, and many others have adopted Facebook’s Timeline API for precisely the reason of wanting to raise awareness of their services and drive more users to their sites. As these new services grow, more content gets pumped back to Facebook, Facebook’s platform gets more robust. Wash, rinse, repeat… Facebook’s positive feedback loop gains more momentum, and becomes more powerful.
In the words of Marc Andreessen, “Software is eating the world”, and in the world of social media, there is, for now, plenty of world to go around.
With the pending public offering of Facebook anticipated to be the largest tech IPO in history, it’s an interesting time to think about where we go from here. Some say “social is done,” Facebook is all the social media anyone would ever want or need. Unquestionably, as it nears one billion accounts, in the solar system of social media, Facebook is the Sun — the gravitational center around which everything social revolves.
But while some may pronounce that Facebook is all the social we’d ever need, users clearly haven’t gotten the memo. Instead, users are rapidly adopting new interest-based social networks such as Pinterest, Instagram, Thumb, Foodspotting, and even the very new Fitocracy. (Disclosure: BlueRun Ventures is an investor in Thumb and Foodspotting.)
The numbers tell the tale around users’ appetites for these new interest-based social networks. Pinterest, the increasingly popular virtual pinboard, crossed 10M monthly unique users in the US in January 2012, achieving 8 digits worth of monthly uniques faster than any site ever, comScore says. According to Silicon Valley uber-investor Ron Conway, Pinterest is growing like Facebook 5 years ago.
On Thumb, a community for instant opinions, user engagement has mushroomed in its short history. Users asking questions can expect to receive over 60 answers from other users within 5 minutes. As a result of this near instantaneous community engagement, Thumb’s average usage is currently second only to Facebook’s, and is far ahead of mainstream services including Pinterest and Tumblr, though on a smaller base.
What accounts for the fast growth of these interest-based social networks, and what does it mean for Facebook’s future?
Interest-based social networks have a markedly different focus and approach than Facebook. The Pinterest, Thumb and Foodspottings of the world enable users to focus and organize around their interests first, whereas Facebook focuses on a user’s personal relationships. Facebook offers us a social utility to deepen social connectivity with our existing social graphs, while these new interest-based social networks enable users to express their interests in new, engaging ways and offer authentic, high value connectivity with new people we don’t already know. The different approaches of these interest-based services are distinct from Facebook, and they are powering the massive growth and engagement we are seeing in these new services.
On Pinterest, I can curate and express my interests in Crossfit, cars and architecture, giving me the ability to create a strongly personal identity that draws me into new social relationships with people on the basis of my interests. Similarly on Foodspotting, I can easily express my love for ramen, which in turn connects me with other ramen fans who aren’t in my current social graph.
So if interest-based social networks focus first on an individual’s interest graph and Facebook centers on an individual’s social graph, which service will be the winner?
Both.
Humans are inherently social creatures, and we define ourselves both by the people we know and our interests. We make decisions about where to eat, what to buy, where to visit, etc. based on a complex matrix of social relationships, past experiences, location, long standing interests and future goals. Today’s platforms approach our lives from different angles but both are integral to how we define ourselves and interact with the world around us.
There are opportunities to establish differentiated, sustainable social media brands with large, passionate audiences. Much like the modern day media disrupters (e.g. ESPN or HBO or CNN), these services can establish new social media networks that are differentiated and unique, protecting them from the inevitable concern that they get squashed by Facebook. The traditional “Big 3 networks” (NBC, ABC, and CBS) used to be the only properties that really mattered, similar to how some view Facebook, Twitter and LinkedIn in today’s social media landscape. Emerging networks will be the new media brands and properties that augment social networking and media.
At the same time, the rise of these new interest based social networks does not really threaten Facebook, in fact, they are more likely to benefit Facebook. Specifically, Facebook has evolved itself brilliantly into not only an end user application drawing near to 1 billion accounts but also a robust, powerful platform other apps can leverage in order to drive more users to their services. Pinterest, Instagram, Fab, and many others have adopted Facebook’s Timeline API for precisely the reason of wanting to raise awareness of their services and drive more users to their sites. As these new services grow, more content gets pumped back to Facebook, Facebook’s platform gets more robust. Wash, rinse, repeat… Facebook’s positive feedback loop gains more momentum, and becomes more powerful.
In the words of Marc Andreessen, “Software is eating the world”, and in the world of social media, there is, for now, plenty of world to go around.
14:43 by Robert dawne · 0
mardi 14 février 2012
Barry Diller Wants To “Transform Television” With Aereo, A DVR In The Cloud
Barry Diller always enjoys riling the media industry from which he
sprang. A few minutes ago at a press conference at IAC headquarters in
New York City, Diller introduced a new startup IAC is backing called Aereo
that is building a DVR in the cloud that broadcasts live TV to your
iPad, computer, or TV. Diller has always believed that Internet TV
would be a healthy counterweight to “media concentration” as media
companies increasingly want “to protect that closed system.”
The problem with Internet TV so far, says Diller, is that “there wasn’t a lot to watch” other than “cats swinging from chandeliers.” And other hardware solutions presented the problem of more boxes in the living room. “Who wants another remote, box, wires?” asks Diller. “Everyone already has enough of all that stuff.”
But he sees Aereo as a way “to transform television and how you receive it.” The way it works is it actually sends live broadcast TV to your computer or iPad. Aereo builds boxes the size small refrigerators with arrays of tiny TV antennas inside. Each of those antennas can be programmed and deliver broadcast video over the Internet to viewers . And this is how the company gets around legal barriers, it is just tuning into live TV. This is a similar approach in concept to what Slingbox did, but instead of tuning into your own TV, it tunes into a TV antenna in the cloud.
The iPad app looks like a program guide with DVR functionality. So you can record any show available on the system, but only broadcast stations like ABC, NBC, and FOX are available at launch. Cable channels aren’t available. The other limitation is that the service will be capacity constrained. It needs one tiny antenna per user in order to stream TV to them.
Aereo is launching live today in New York City. The service is invite only and will cost $12 a month for a virtual DVR with a dual tuner and 40 hours of storage.
IAC is a media conglomerate with a wide range of online assets. In November 2007, announced they would be separating IAC into 5 public companies. IAC will consist of: Ask.com, Bloglines, CitySearch, Evite, Excite, InsiderPages, iWon, My Fun Cards, My Way, Popular Screensaver, Smiley Central, Match.com, chemistry.com, ServiceMagic, Shoebuy.com, BustedTees, CollegeHumor, Garage Games, [Gifts.com], Green.com, Instant Action, Very Short List, Vimeo, 23/6. IAC is also an investor in Active.com, Brightcove, FiLife, Medem, Merchant Circle, OpenTable, Points.com and SHOP...
The problem with Internet TV so far, says Diller, is that “there wasn’t a lot to watch” other than “cats swinging from chandeliers.” And other hardware solutions presented the problem of more boxes in the living room. “Who wants another remote, box, wires?” asks Diller. “Everyone already has enough of all that stuff.”
But he sees Aereo as a way “to transform television and how you receive it.” The way it works is it actually sends live broadcast TV to your computer or iPad. Aereo builds boxes the size small refrigerators with arrays of tiny TV antennas inside. Each of those antennas can be programmed and deliver broadcast video over the Internet to viewers . And this is how the company gets around legal barriers, it is just tuning into live TV. This is a similar approach in concept to what Slingbox did, but instead of tuning into your own TV, it tunes into a TV antenna in the cloud.
The iPad app looks like a program guide with DVR functionality. So you can record any show available on the system, but only broadcast stations like ABC, NBC, and FOX are available at launch. Cable channels aren’t available. The other limitation is that the service will be capacity constrained. It needs one tiny antenna per user in order to stream TV to them.
Aereo is launching live today in New York City. The service is invite only and will cost $12 a month for a virtual DVR with a dual tuner and 40 hours of storage.
IAC is a media conglomerate with a wide range of online assets. In November 2007, announced they would be separating IAC into 5 public companies. IAC will consist of: Ask.com, Bloglines, CitySearch, Evite, Excite, InsiderPages, iWon, My Fun Cards, My Way, Popular Screensaver, Smiley Central, Match.com, chemistry.com, ServiceMagic, Shoebuy.com, BustedTees, CollegeHumor, Garage Games, [Gifts.com], Green.com, Instant Action, Very Short List, Vimeo, 23/6. IAC is also an investor in Active.com, Brightcove, FiLife, Medem, Merchant Circle, OpenTable, Points.com and SHOP...
10:08 by Robert dawne · 0
vendredi 10 février 2012
9 Ways Students Can Use Social Media to Boost Their Careers
Kate Brodock is executive director of digital
and social media at Syracuse University, where she leads efforts in the
space. Connect with her on Twitter at @just_kate and @othersidegroup.
If you’re a Generation X-er or older, you likely use social media to cut it in the real world. You may also use social networks for personal reasons, but it’s always with the understanding that you’re a professional.
But newer generations of college graduates began their social media experience as a very personal one. And the shift to using social media for career development may seem optional. But it’s a necessary evil at the very least, and can actually be quite beneficial to your future at the very best.
Here are a few things students should consider when starting to use social media professionally.
Most teens and young adults have used social media to connect directly to friends and share personal experiences casual conversations with their networks. Yet interacting on social networks with an eye toward your career is different than doing so for purely personal reasons.
Using social media for professional purposes doesn’t mean you have to give that up. In fact, oftentimes it makes a person come across as more genuine and more approachable. But refining your language, highlighting content and information that’s more career-focused, and connecting and conversing with more people outside your immediate group of friends signifies that you’re interested in more than just the personal.
Social networks offer endless ways to connect with a wide-range of people with little effort and to organize those connections — through lists, circles or groups — so you can use them more effectively.
Build each network to create relationships that can be nurtured through interaction and conversation. By cultivating and organizing the network you create, you’ll be more effectively able to act upon professional opportunities.
Less obvious, but perhaps more effective, is the ability to connect directly to the brands you’d love to work for, as well as the people behind those brands. While you keep your eyes peeled for job postings, take some time to engage with these brands and people, and establish a relationship with them.
By interacting with professionals, industry media outlets and experts in your desired field of work, you’ll be able to deepen your own level of knowledge of that field and stay on top of trends and current issues. It’s an excellent supplement to your in-class work and good preparation for the continuing learning you’ll need to do when you graduate.
The speed and virtual aspect of social networks can tempt people to act less than professional. For instance, sometimes harsher or more sarcastic interactions are acceptable on social media. And some people believe that because social media is generally a public forum, they should be able to speak freely and openly.
No matter your stance, disrespectful interactions with others (strangers or colleagues) is a huge no-no. If you wouldn’t say something to a person face-to-face, it probably means it isn’t appropriate for social media either. The same social norms apply whether online or offline, and the same level of respect and collegiality is expected on these channels.
Constant self-promotion is almost always frowned upon in social media. Keep most of your posts (I suggest at least 80%) to conversation, third-party content, general comments and questions, and keep the sales pitches at a minimum. David Armano, EVP of global innovation and integration, discusses the overuse of the #humblebrag hashtag. You get the point.
Instead, think about what types of content will give your audience the most value, especially when it also suggests you’re open to educating yourself on a wide-range of ideas.
Social networking is a fantastic way to showcase your knowledge on your field of interest. Using many of the tactics suggested above shows you’re paying attention to your target industry and demonstrating a certain level of critical analysis.
By tweeting relevant articles, or commenting on industry trends on a personal blog, you can show your own level of interest and personal development outside of classwork and internships.
Employers, future colleagues, industry leaders and other professionals do look at your social media activities. That being said, it’s a great opportunity to show your interpersonal skills, in addition to your own level of knowledge and interest in the field. College students sometimes get a bad rap, but by engaging with professionals, you can demonstrate your skill set and level of maturity.
Much like searching for a job, if you start curating your social media presence after you graduate, you’re already behind. By thinking about how to use social media professionally while you’re still in school, you can position yourself as forward-thinking, forge stronger industry connections, and strengthen your on-paper credentials, making you a much more attractive candidate to your future employers.
What other tips do you have for students to improve their professional social media presence? What can they work on and where do they excel?
Image courtesy of iStockphoto, atreides64, eyeidea
If you’re a Generation X-er or older, you likely use social media to cut it in the real world. You may also use social networks for personal reasons, but it’s always with the understanding that you’re a professional.
But newer generations of college graduates began their social media experience as a very personal one. And the shift to using social media for career development may seem optional. But it’s a necessary evil at the very least, and can actually be quite beneficial to your future at the very best.
Here are a few things students should consider when starting to use social media professionally.
1. It’s Not the Same
Most teens and young adults have used social media to connect directly to friends and share personal experiences casual conversations with their networks. Yet interacting on social networks with an eye toward your career is different than doing so for purely personal reasons.
Using social media for professional purposes doesn’t mean you have to give that up. In fact, oftentimes it makes a person come across as more genuine and more approachable. But refining your language, highlighting content and information that’s more career-focused, and connecting and conversing with more people outside your immediate group of friends signifies that you’re interested in more than just the personal.
2. Power in Connections
Social networks offer endless ways to connect with a wide-range of people with little effort and to organize those connections — through lists, circles or groups — so you can use them more effectively.
Build each network to create relationships that can be nurtured through interaction and conversation. By cultivating and organizing the network you create, you’ll be more effectively able to act upon professional opportunities.
3. It Can Help You Find a Job
Beyond the ability to connect and converse with people and groups from a professional standpoint, social media can actually help you find that job. Nearly every social networking site posts loads of job opportunities.
Less obvious, but perhaps more effective, is the ability to connect directly to the brands you’d love to work for, as well as the people behind those brands. While you keep your eyes peeled for job postings, take some time to engage with these brands and people, and establish a relationship with them.
4. Learning Is Still Good for You
By interacting with professionals, industry media outlets and experts in your desired field of work, you’ll be able to deepen your own level of knowledge of that field and stay on top of trends and current issues. It’s an excellent supplement to your in-class work and good preparation for the continuing learning you’ll need to do when you graduate.
5. You Can’t Hide Behind the Curtain
The speed and virtual aspect of social networks can tempt people to act less than professional. For instance, sometimes harsher or more sarcastic interactions are acceptable on social media. And some people believe that because social media is generally a public forum, they should be able to speak freely and openly.
No matter your stance, disrespectful interactions with others (strangers or colleagues) is a huge no-no. If you wouldn’t say something to a person face-to-face, it probably means it isn’t appropriate for social media either. The same social norms apply whether online or offline, and the same level of respect and collegiality is expected on these channels.
6. It’s Not Just About You
Constant self-promotion is almost always frowned upon in social media. Keep most of your posts (I suggest at least 80%) to conversation, third-party content, general comments and questions, and keep the sales pitches at a minimum. David Armano, EVP of global innovation and integration, discusses the overuse of the #humblebrag hashtag. You get the point.
Instead, think about what types of content will give your audience the most value, especially when it also suggests you’re open to educating yourself on a wide-range of ideas.
7. Strut Your Stuff
Social networking is a fantastic way to showcase your knowledge on your field of interest. Using many of the tactics suggested above shows you’re paying attention to your target industry and demonstrating a certain level of critical analysis.
By tweeting relevant articles, or commenting on industry trends on a personal blog, you can show your own level of interest and personal development outside of classwork and internships.
8. You Will Get the Once-over
Employers, future colleagues, industry leaders and other professionals do look at your social media activities. That being said, it’s a great opportunity to show your interpersonal skills, in addition to your own level of knowledge and interest in the field. College students sometimes get a bad rap, but by engaging with professionals, you can demonstrate your skill set and level of maturity.
9. What You Do Now Will Pay Off Later
Much like searching for a job, if you start curating your social media presence after you graduate, you’re already behind. By thinking about how to use social media professionally while you’re still in school, you can position yourself as forward-thinking, forge stronger industry connections, and strengthen your on-paper credentials, making you a much more attractive candidate to your future employers.
What other tips do you have for students to improve their professional social media presence? What can they work on and where do they excel?
Image courtesy of iStockphoto, atreides64, eyeidea
11:51 by Robert dawne · 0
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